Privacy Policy

Privacy Policy

BMN ENTERTAINMENT LLC
4020 S Drexel Blvd
Chicago, IL 60653

Effective Date: Jan 1, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

BMN ENTERTAINMENT LLC does not share, sell, rent, or disclose customer opt in information, including mobile phone numbers and SMS consent records, to affiliates or third parties for marketing, promotional, or unrelated purposes.

All text messaging originator opt in data and consent records are kept confidential and used solely to deliver messages users have expressly requested.

1. Information We Collect

Personal Information

We collect information you voluntarily provide, including:

• Name
  
• Email address
  
• Mobile phone number
  
• Physical address
  
• Payment details when purchasing tickets or services
  
• Communication preferences
  
• Opt in records and timestamps for SMS and email consent

   

Non Personal Information

We automatically collect certain technical data, including:

• IP address
  
• Browser type and device information
  
• Website usage data and analytics
  
• Cookies and similar tracking technologies

   

Customer Communications

We retain records of:

• Inquiries and customer support requests
  
• Event preferences and attendance history
  
• Service interactions and feedback

   

2. How We Use Your Information

We use collected information to:

• Provide and manage our services
  
• Process transactions and ticket purchases
  
• Send transactional messages and updates
  
• Deliver promotional messages only after opt in
  
• Respond to customer support inquiries
  
• Maintain consent records for compliance
  
• Improve website performance and user experience
  
• Meet legal and regulatory requirements

   

3. SMS Messaging and Compliance

Text Message Program Terms

By opting into our SMS program, you agree to receive text messages related to BMN ENTERTAINMENT LLC services, including event updates, confirmations, reminders, announcements, and customer support messages.

Opt In and Consent

• SMS messages are sent only after explicit opt in
  
• Consent is collected through website forms, checkout pages, or lead forms
  
• Consent is not required as a condition of purchase
  
• Timestamped opt in records are maintained

   

Opt Out Instructions

You may opt out at any time by replying STOP to any message.
A confirmation message will be sent and no further SMS messages will be delivered unless you opt back in.

Message Frequency and Content

Message frequency varies based on event schedules and user interaction.
Messages are relevant to services you have requested or agreed to receive.

Help and Support

Reply HELP for assistance or contact us at [email protected].

Carrier Information

Message and data rates may apply.
Wireless carriers are not responsible for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing is permitted only with subcontractors and service providers, such as SMS platforms and customer support tools, solely to deliver services you have consented to receive.

All other use cases exclude text messaging originator opt in data and consent records.

4. Information Sharing and Disclosure

We do not sell or rent personal information.

We may share information only with:

Service Providers

Trusted vendors who support business operations such as:

• Payment processing
  
• Website hosting
  
• Email delivery
  
• SMS delivery platforms including GoHighLevel

   

These providers are contractually required to protect your data and use it only for authorized purposes.

Legal Requirements

When required by law, court order, or legal process.

Business Transfers

In the event of a merger, acquisition, or asset sale, personal information remains protected under this Privacy Policy.

Text messaging opt in data and consent records are excluded from transfer except where required to continue messaging services.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including:

• Secure access controls
  
• Encryption where appropriate
  
• Limited data access by authorized personnel
  
• Regular system monitoring and updates

   

No system is fully secure, but we take commercially reasonable steps to reduce risk.

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Analyze website traffic
  
• Improve site functionality
  
• Remember user preferences
  
• Measure service performance

   

You can manage cookies through your browser settings. Some features may not function properly if cookies are disabled.

7. Your Rights and Choices

You have the right to:

• Request access, correction, or deletion of your personal information
  
• Opt out of email marketing using unsubscribe links
  
• Opt out of SMS by replying STOP
  
• Withdraw consent for future communications

   

Requests can be sent to [email protected].

8. Third Party Links

Our website may link to third party websites. We are not responsible for their privacy practices. This policy applies only to data collected by BMN ENTERTAINMENT LLC.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised effective date.

Continued use of our services indicates acceptance of the updated policy.

10. Contact Information

BMN ENTERTAINMENT LLC
4020 S Drexel Blvd
Chicago, IL 60653
Email: [email protected]
Website: https://bmnshows.com